Social Inbox
Stop switching between messaging apps. View and reply to conversations from WhatsApp, Facebook, Instagram, and LinkedIn in one unified inbox. Configure AI auto-respond for each channel and never miss a customer message again.
Challenges We Solve
Transforming complex problems into seamless automated workflows.
Messages spread across five different apps
A customer messages on WhatsApp, another on Instagram DM, a lead reaches out on LinkedIn. You are constantly switching apps and missing messages.
- All conversations in one tabbed dashboard
- AI auto-respond for each connected channel
- Never miss a customer message again
Key Features
Powerful tools built specifically to accelerate your growth.
Unified Inbox
What this means for you: One inbox instead of five apps. Faster responses, happier customers.
Tabs for WhatsApp, Facebook & Instagram, LinkedIn, and Automations. See all conversations in one place with real-time sync.
- Real-time message sync across all platforms
- AI-powered auto-respond per channel
- Configurable agent behaviour and inbox settings
Respond faster from one place
Every customer conversation in one dashboard. AI handles the routine replies while you focus on the conversations that matter.
- WhatsApp, Facebook, Instagram, and LinkedIn in one view
- AI auto-respond with configurable personas
- Conversation history preserved across sessions
- Automation tab for managing response rules
Real-World Scenarios
After-hours customer support
"A customer sends a WhatsApp message at 10pm asking about delivery times. AI auto-respond sends an accurate reply using your knowledge base within seconds."
Outcome: The customer gets an instant answer and places an order. You see the conversation summary in the morning.
"Having all our social conversations in one inbox cut our response time from hours to minutes. The AI auto-respond handles after-hours enquiries perfectly."
Fatima Khan
Customer Success Manager, Khan Digital Agency
Got Questions?
Everything you need to know about the product and billing.
Do I need separate accounts for each platform?
You connect your existing business accounts for WhatsApp (via Twilio), Facebook/Instagram (via OAuth), and LinkedIn. Each platform uses its own authentication.
Can AI respond on my behalf?
Yes. You can configure AI auto-respond per channel with custom personas and knowledge base context. You can also set it to draft-only mode for manual review.