Terms & Conditions
Last updated: January 2025
These Terms and Conditions ("Terms") govern your relationship with KUNDA HOUSE LIMITED trading as ByVeya ("we", "us", "our") regarding the use of our creative design and development services. By engaging our services, you agree to be bound by these Terms.
1. Services
KUNDA HOUSE LIMITED trading as ByVeya provides creative design and development services including but not limited to:
- Web design and development
- Mobile application development
- UI/UX design services
- Brand identity and logo design
- Digital marketing solutions
- Ongoing maintenance and support
2. Client Responsibilities
- Provide accurate and complete project requirements
- Supply necessary content, images, and materials in a timely manner
- Respond to communications and feedback requests within agreed timeframes
- Make payments according to the agreed schedule
- Ensure all provided content is legally owned or properly licensed
3. Payment Terms
- Project costs are outlined in individual project proposals
- Payment schedules vary by project size and are agreed upon before commencement
- Late payments may incur additional fees
- Refunds are considered on a case-by-case basis
- All prices are exclusive of applicable taxes unless stated otherwise
4. Intellectual Property
Upon full payment, clients receive ownership of the final deliverables specific to their project. However, KUNDA HOUSE LIMITED trading as ByVeya retains:
- Rights to general methodologies, techniques, and know-how
- Rights to showcase completed work in our portfolio
- Rights to any pre-existing intellectual property or tools
5. Project Timeline and Revisions
- Project timelines are estimates and may vary based on client feedback and scope changes
- Each project includes a specified number of revision rounds
- Additional revisions beyond the agreed scope may incur extra charges
- Significant scope changes will require a new project agreement
6. Confidentiality
We respect client confidentiality and will not disclose sensitive business information without explicit consent. Clients are encouraged to discuss any specific confidentiality requirements before project commencement.
7. Limitation of Liability
KUNDA HOUSE LIMITED trading as ByVeya's liability is limited to the total amount paid for the specific project. We are not liable for indirect, consequential, or incidental damages arising from our services or any delays in delivery.
8. Termination
Either party may terminate the agreement with written notice. In case of termination, payment is due for all work completed up to the termination date.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved through appropriate legal channels in that jurisdiction.
10. Changes to Terms
We reserve the right to update these Terms at any time. Significant changes will be communicated to existing clients. Continued use of our services constitutes acceptance of updated Terms.
Contact Information
For questions about these Terms, please contact us at hello@byveya.com or through our website contact form.